Health Tech

Our Mission

Enhancing laboratory equipment integration and performance to deliver superior outcomes and maximize return on investment. By seamlessly integrating and optimizing instruments, processes, and technologies, we help laboratories boost efficiency, accuracy, and reliability across their operations.

Testimonials

From healthcare providers to administrative staff, our tailored solutions have made

a lasting impact.

Finance Manager & Compliance Manager

“The impact was three-fold: business performance, developing engaged colleagues, and improving customer experience. In addition, it was always a pleasure to work with Castlefirth who supported us outside of workshops throughout the transformation”.

Strategic Consultant, Global Laboratory Equipment Provider

“The Consulting Programme was an exciting journey. My reflections were that I began to see the world through a different lens; a Lean lens. The training was intense and to get the most from it, you need to take the time to reflect on what you have learned.”

What We Do

Castlefirth collaborates with laboratories and equipment providers to enhance lab performance and customer satisfaction. We engage directly with lab equipment customers to optimize their experience, support the seamless delivery and integration of equipment, and ensure that workflows and team interfaces are fully optimized. Our goal is to enable providers to maximize the value proposition and return on investment for the equipment they supply to the workplace.

Strategy to Action

Align leadership with a unified vision and actionable steps to achieve long-term goals, ensuring every level of the organization is engaged and committed to success.

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Process Improvement

Streamline workflows and eliminate inefficiencies to enhance lab performance, accuracy, and cost efficiency, ultimately improving patient care and satisfaction.

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Change Management

We guide healthcare organizations and laboratories through transitions, ensuring smooth adoption of new technologies and processes with tailored plans and hands-on support.

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Project Excellence

Our Projects In Flow methodology streamlines execution, reduces costs, and boosts productivity, ensuring projects are delivered on time and within budget.

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Training and Coaching

We provide hands-on training and coaching in lean methodologies, developing internal capabilities for continuous improvement and operational excellence.

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Pain Points and Our Approach

Excessive Non-Value Add Activities : The need to add more value to differentiate your service.

Structured Approach : Improving workflows with teams and equipment, adding significant value to your services and creating optimal workflows to and from the equipment, enhancing overall outcomes.

Significant Implementation Costs : Equipment payback periods are too long or difficult to achieve.
Process Optimization : Optimizing the integration process to ensure quicker and more achievable equipment payback, reducing the time and difficulty associated with it.
Complex Implementation : Equipment integration is time-consuming or challenging.
Seamless Integration : Streamline equipment integration, ensuring that the equipment operates within an efficient and effective process framework.
Low Engagement : Teams are anxious about changes in processes and technology.
Focus on the People : Coach teams on managing and supporting people in high-change environments, addressing their anxieties and helping them adapt quickly to environmental changes.
Global Complexities : Global health demands are creating new pressures.
Scalability : Flexible strategies to help clients respond to evolving global health demands and broaden our services to clients in various purchasing landscapes, ensuring wide applicability and support.
Under Utilization : Equipment performance exceeds the capabilities of existing processes.
Adaptable Solutions: We build responsiveness into the delivery process to adapt quickly to environmental changes and maximize the return on investment.

Case Studies

Sample Handling Process Serology RIE

Case Study #1

Sample Handling Process
Serology RIE

The focus for the improvement event was the sample flow between Serology and Biochemistry department. Samples handed over to Biochemistry do not all come back, or the analyser has breakdowns and Serology team are not informed. The workshop improved workflow and process resilience as well as optimising the layout.

Reduced touch time by 67%
Reduced human motion by 77% from 6,988m to 1,632m
Increased process yield by 45%

Radiology Department RIE

Case Study #2

Radiology Department RIE

After the first contact with the Radiology Department, it was observed that the patient delays in the service was a problem. The management of the exam is done by perception, and scheduling can be a challenge. 35% of exams are unscheduled.

The workshop improved the visual management and patient flow. It created a system to present clinical information to the radiology team in a timely fashion.

Reduced patient CT flow time by 44% - removing 69 mins
Reduced patient MRI flow time by 20% - removing 43 mins

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Additional Services

Lab Layout Design

Optimize your lab setup to enhance efficiency and productivity with customized designs that streamline workflow and reduce bottlenecks. Our team ensures your lab environment supports optimal performance, leading to better outcomes and faster turnaround times.

New instrument installation

Seamless integration of new equipment into your laboratory optimizes workflows and minimizes downtime. Ensure your new instruments are fully operational and aligned with your lab’s processes, enhancing efficiency and productivity from day one.

Lab Consolidation

Centralize multiple labs into a single, efficient model to reduce costs, enhance resource utilization, and improve overall efficiency.

Operational excellence is closer than you think. Our transformation experts are ready to help you minimize waste and increase productivity in your organisation. Discover how to receive a strategic plan catered to your specific needs from our team.

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