Insights

I think it’s fair for us all to say that the last months have been a challenge in many many ways. As the more fortunate have come through the change curve and are embracing the learning and adapting their approach to achieve personal and organisational objectives, we...

The very welcome increase in the publicity and subsequent awareness of critical subjects regarding personal awareness, mental health, equality and general humanity has driven forward thinking businesses and organisation to evaluate their employees ‘happiness’. ...

It’s been almost 30 years since Jim Womack, Dan Jones and Dan Roos coined the term ‘lean’ in terms of productivity. They shared, and have continued to share, critical insights into how organisations can enjoy huge growth, services can deliver exactly as required when...

We have to change to stay the same What does sustaining performance really mean?   I was recently having dinner with a friend and I spotted the sign in the picture below hanging in the restaurant. I believe it to be a modified quote from Il Gattopardo (The...

It’s about people… but always track ROI As a performance measure, Return On Investment (ROI) is used to evaluate the efficiency of an investment or to compare the efficiency of a number of different investments. So, when looking for improvement in business...

Creating the Space What does empowering our people really mean – certainly more than just saying it out loud.   Anyone with a knowledge of todays organisational and business improvement techniques know that they are supported by two necessary elements. A robust,...

We all work hard to improve ourselves, our teams and our Organisations so why don’t we always get the rewards that we deserve for our efforts?   Over half a million businesses have to sadly shut their doors every year. We hear stories of how they didn’t adapt or...

I have worked both in and with many teams over the last 20 years, some were successful, and others were not.  There was always one thing that seemed to stick out as an underlying factor to being successful – the outlook and balance of the team, the way it thought and...

Is everything that we see really as we think it is? It’s important to see reality not just what we want to. Coincidentally, I have been speaking with a number of Lean Improvement practitioners recently in different Organisations about CI culture and what that actually...