June 14, 2017

50% improvement in one week is more than an aspiration

If you’re not used to working in an environment that regularly does extraordinary things in terms of Lean improvement, then you can be forgiven for being sceptical when someone makes extraordinary promises. In some circumstances this scepticism is probably healthy as unfortunately not everyone who promises these breakthroughs can actually […]
May 18, 2017

How to reduce lead times from the supply chain by implementing lean

When I got to the checkout screen of a recent internet order, the website informed me that delivery could take up to 10 weeks. I did a little digging around and found that the item was coming from China. On rough calculations, items should only take about 2 weeks to […]
March 14, 2017

Follow the process !

Those who are involved in Lean process improvement know that we have a structured way of driving breakthrough improvement, those who have not yet experienced this methodology can be forgiven for being a little more sceptical. However, one adage that helps to keep us focussed and continue to deliver these […]
October 14, 2016

“Whether you think you can, or you think you can’t, you’re right.”

I recently coached some lean workshops in a large hospital. They weren’t part of an enterprise wide transformation but were three stand-alone activities which were all being run in parallel during the same week. The facilitators and team members were great. All enthusiastic, willing to learn, willing to try new […]
August 30, 2016

Who performs surgery on your business?

Teams that get little support and development often tend to be those delivering smaller degrees of change for their organisations. There is a parallel in healthcare. Those that are self-taught and get their information from books and the internet can only be expected to deliver basic healthcare and treatment. This […]
July 28, 2016

Stay True to the Principles of Lean

Whilst we know that everyone hasn’t yet realised that Lean is a critical success factor when it comes to organisation performance, fortunately there are a lot of people who do have the message and are running their own Lean programmes. This is great news and I admire everyone that is […]
May 10, 2016

What Return is your CI Programme Delivering?

As a performance measure, Return On Investment (ROI) is used to evaluate the efficiency of an investment or to compare the efficiency of a number of different investments. So what is typical for ROI? Dow Jones typically returns 0% to 20%, property rental 6% to 8%, and bank savings are […]
December 2, 2015

Isn’t Lean Just Common Sense?

So what was it that we did to invoke such a question? The improvement was in a hospital where the team managed to reduce the time in the emergency department from admission to medical decision (to either admit or discharge) by two hours. I’m sure you’ll agree it’s a great […]
September 24, 2015

Can I really implement flow in my business?

Flow in the automotive industry is something that has been developed over many years and its use of moving production lines that we see on television and written into articles has influenced many people’s paradigms about flow. As we know, a moving line can help to eliminate vast amounts of […]
July 1, 2015

Effective Team Based Problem Solving

Problem solving and corrective action means going to the place where the problem is happening, in other words the Gemba. We must involve the team that have the problem and use the full range of senses; listening, seeing and touching the problem in order to fully understand what the problem […]
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